Customer Service Specialist Program

Unlock Your Potential with TAHA College’s Customer Service Specialist Program Are you passionate about helping others and eager to build a rewarding career in customer service?

55 weeks

TAHA College’s Customer Service Specialist program is designed to provide you with the expertise and practical skills needed to excel in this vital industry.

As a Customer Service Specialist, you may put your great problem-solving talents to use and enjoy working with people. Being the initial point of contact for numerous organisations, this programme will equip you with the skills necessary to become an enthusiastic, competent, and informed customer service representative. You’ll discover how to meet client needs and improve business relationships while offering dependable, timely, and sympathetic service and assistance.

Expert-Led Training: Our program is taught by seasoned professionals who bring extensive real-world experience and industry knowledge to the classroom. Learn from the best to become the best.

Whether you’re starting your career or looking to advance, our program equips you with the skills needed for various customer service roles. Enhance your career prospects and unlock new opportunities.

At TAHA College, we believe in supporting our students every step of the way. Benefit from personalized guidance, mentoring, and support throughout your educational journey.

Comprehensive Curriculum: Covering key areas such as effective communication, problem-solving, customer interaction, and conflict resolution, our curriculum is designed to make you a well-rounded customer service professional.

Practical Experience: Gain hands-on experience with industry-standard tools and technologies, preparing you for the demands of the job market.

Networking Opportunities: Connect with industry professionals, alumni, and peers to build a strong professional network that will benefit your career.

Flexible Learning Options: We understand the importance of flexibility. Our program offers various learning options to accommodate your schedule and lifestyle.

An Ontario Secondary School Diploma or its equivalent; alternatively, you must pass an entrance exam and be at least 18 years old. Furthermore, before beginning the diploma programme, any international student applicant that does not have Proof of English Proficiency or does not fulfil the English Proficiency criteria must first enrol in the English Preparation Programme (EPP).

To successfully meet the program outcomes the student must:

  • Achieve a minimum mark of 65% in all of the module assignments and exams
  • Achieve a satisfactory rating in the internship evaluation

Source: jobbank.gc.ca (NOC 6562)

The information provided is sourced from the Government of Canada’s Job Bank, ensuring accuracy and relevance to the current job market trends for Aestheticians, Electrologists, and Related Occupations in Ontario under the National Occupational Classification code 6562.